Contact Us

Contact Us

Naturesory is operated by Chongqing Jiemao Technology Co., Ltd..

If you need assistance, please contact our customer support team using the email address below. We are available to help with product questions, order status, delivery updates, returns, refunds, checkout assistance, account concerns, and other store-related inquiries.

Customer Support

Contact our support team by email for product questions, order status, delivery updates, returns, refunds, checkout assistance, or account concerns. Please include your order number when one is available, together with a clear explanation of your request.

Company Information

Company Name: Chongqing Jiemao Technology Co., Ltd.

Brand / Store: Naturesory

Website: naturesory.com

Email: service@naturesory.com

Helping Us Review Your Request

For a damaged, incorrect, or incomplete item, please include photographs of the item and packaging where possible. For a delivery question, check your confirmation and tracking messages first, then email us if you need further assistance.

Response Times

We review requests in the order received and aim to reply as soon as reasonably possible. During high-volume periods, a reply may take longer, but each request is reviewed.

Email: service@naturesory.com